Frequently Asked Questions
Booking, cancellations, visiting the salon and the questions we are asked most about each treatment. Can't find your answer? WhatsApp us.
Booking and cancellations
How do I book an appointment?
Book online through our booking page, call the salon on 07514 307 552, or message us on WhatsApp.
How do I cancel or change an appointment?
You can cancel or rearrange any appointment through the booking app. If it is within 48 hours of your appointment, you may be charged.
Do I need a consultation or patch test first?
Laser, injectable and skin treatments start with a consultation. Laser, lash lifts, lash extensions and tints also need a patch test, at least 48 hours before your treatment. Please book the patch test with the same person who will do your treatment.
Do you sell gift vouchers?
Yes, gift vouchers are available in the salon. Get in touch to arrange one.
Visiting the salon
Where are you?
38 Church Road, Rainford, St Helens, Merseyside, WA11 8HD. Directions and map.
When are you open?
Monday to Sunday, 9am to 8pm. Some practitioners work set days, which you will see when you book.
Is there step-free access?
Not to every room. The laser room is upstairs, so please let us know when you book if you need a ground floor room.
Do you treat men?
Yes. Laser hair removal, waxing and many of our skin treatments are for men and women. See laser for men and men's waxing.
Treatments
What treatments do you offer?
Laser hair removal, anti-wrinkle injections and dermal fillers with a nurse prescriber, skin treatments such as microneedling and skin boosters, Cryopen lesion removal, nails, lashes, brows, waxing and massage. See all treatments and the price list.
Who carries out injectable treatments?
Gemma Fletcher, a Registered Nurse and Independent Nurse Prescriber. Every injectable treatment starts with a full consultation and medical history.
Should I choose laser or waxing?
It depends on your hair and how long you want results to last. Our laser vs waxing guide compares cost, sessions and who each suits.
Where have your facials gone?
Facials, peels and skin analysis are now at our sister clinic, HC Skin, in the same building. Microneedling stays here.
Treatment FAQs
Laser Hair Removal
Laser Hair Removal 12 questionsLaser Hair Removal for Facial Hair 10 questionsBikini, Brazilian and Hollywood Laser 10 questionsLaser Hair Removal for Men 10 questionsLaser Hair Removal for Dark Skin 10 questionsDermal Fillers
Dermal Fillers 15 questionsLip Filler 10 questionsTear Trough Filler 9 questionsCheek Filler 8 questionsNasolabial Fold Filler 8 questionsChin Filler 8 questionsJawline Filler 8 questionsTemple Filler 8 questionsWrinkle Relaxing
Anti-Wrinkle Injections 14 questionsLip Flip 9 questionsNefertiti Lift 9 questionsExcessive Sweating 10 questionsSkin Lesion Removal
Cryopen 10 questionsSkin Tag Removal 12 questionsMilia Removal 10 questionsWart and Verruca Removal 11 questionsSkin Treatments
Microneedling 13 questionsProfhilo and Skin Boosters 6 questionsPolynucleotides 5 questionsSculptra 9 questionsPigmentation Removal 6 questionsCarbon Laser Facial 6 questionsFat Dissolving Injections 5 questionsLashes, Brows and Makeup
Lashes 5 questionsKorean Lash Lift 8 questionsSemi Permanent Lashes 3 questionsEyebrows 3 questionsThreading 5 questionsMakeup 5 questionsEar Wax Removal
Ear Wax Removal 6 questionsCome and Be Nosy on Instagram
